Credit Control Services
Specialist outsourced credit management Services
CCS offer a wide range of credit control and sales ledger management services.
Outsourced Credit Control
Outsourced Credit ControL
It’s never too Early or late to outsource your order to cash process
At CCS we can offer our professional service where we can work on your behalf as your ‘in-house’ credit control department. Alternatively, we can also offer a disclosed service by acting in our own name on your behalf. We are able to work from your systems or integrate all of your credit control data into our software. In accordance with your order to cash needs CCS is able to implement a solution. At CCS we work hard on our implementation of specific credit control strategies personalised for each of our clients. This includes using all means of communication such as; letters, emails and telephone calls. Working together we can devise the best workflow that is in line with your specific requirement. if you are unsure of what you need, we are here to advise you as well. CCS can create a solution for everyone through our proven success in reducing overall risk of bad debt.
Through our acquiring company CLI, we are able to provide a clear path of amicable debt recovery based in the UK or internationally at preferential rates. Additionally, if the agreed debt collection fails, we are able to provide access to legal action if required. If you are unsure of what you need, we are here to advise you through the means of our legal team who will complete a legal assessment based on the situation at hand.
Ultimately, using our credit control service allows you to focus back on your core business. whilst we work on improving your cashflow and your bank account balance.
Benefits of outsourcing
There are many benefits to our outsourced credit control service as we cover all aspects of B2B and B2C credit management. This includes credit risk, liaising with credit insurers and with invoice financiers. The benefits that can be gained from our services include:
Cashflow Control and Optimisation
Payments can be credited directly to your bank account so you remain in control.
Our service provides reduced overheads compared to an additional in-house employee.
Little to no management time required by you so you can focus on your business
Professional Services and optimised communication
Our approach is agreed with you at the beginning. We will provide regular reporting to keep you informed of all progress that is made.
Access to our Team of Experts
We are experienced in a wide range of business sectors and have been operating for over 20 years
We complete key credit checks/risk assessments.
CCS will liaise with any invoice financers or credit insurance companies to ensure compliance with notification of a potential bad debt and following through until insurance pay-out.
Tailored Customers' Approach
The option of ‘soft’ calls prior to invoice due date to remove barriers to payment early in the process, meaning you will get paid quickly.
Administration of a ‘put on stop’ process if applicable, helping to reduce potential bad debt.
Credit control advise
Our Team of Experts Dedicated to your Business
We are able to provide credit control consulting and one to one training on: cash flow management, credit control techniques, credit control/sales process, cash flow control, prepare a credit policy and procedures document for you, make a sales ledger, demonstrate the benefits of credit control and query management software.
At CCS we can offer our professional service where we can work on your behalf as your ‘in-house’ credit control department. Alternatively, we can also work a disclosed service by acting in our own name on your behalf. We are able to work from your systems or integrate all of your credit control data into our dispute resolution software.
In accordance with We are able to provide credit control consulting, one to one training on: cash flow management, credit control techniques, credit control/sales process, cash flow control, prepare a credit policy and procedures document for you, make a sales ledger, demonstrate the benefits of credit control and query management software.
Do I hand over control of my accounts?
No, we work under your direction and within your guidelines to get the results you need for your business. You have complete control and we do not lock you into any contracts.
Will you harass my customers?
This is absolutely not our approach. In most cases you will want to do business with these clients again and we work hard to maintain and even enhance your clients relationships.
Will I know what is going on?
Absolutely. We provide our clients with regular reports, usually on a monthly basis. In most cases your awareness of your credit situation will improve.